When the Safeguard system detects an airbag deployment or a collision in a registered NissanConnect® vehicle, your vehicle automatically attempts to connect to the Nissan Assistance Center.
Once connected, information about your vehicle, its location, and its condition is sent to Nissan Assistance where an Emergency Response Specialist will work with the appropriate Public Safety Answering Point for an emergency response.
While all accidents are important to us, automatic connection to Nissan Assistance is made based on the vehicle's airbag deployment and the severity of the impact. Not all accidents are severe enough to automatically trigger the vehicle to connect to Nissan Assistance.
In cases where the vehicle does not automatically call, you can manually push the SOS Emergency Assistance button. Once connected to the NissanConnect® Emergency Response Center, you can tell the agent whether or not to forward the information to law enforcement authorities or medical services.
Please note that all safety services are subject to cellular network availability.