If using the mobile app to start the climate does not work, please review the following requirements:
- Your phone and the vehicle must have good mobile coverage.
- The engine must be turned off and the vehicle gear in Park (P).
- All doors to the vehicle must be closed and locked using the key fob or mobile app.
- The bonnet must be closed.
- The vehicle key must be outside of the vehicle.
- The brake pedal cannot be depressed.
- Navara: Your vehicle must be located in an open area.
Equipped Navara vehicles that start the engine to ensure heating performance cannot remotely control the climate if the outside temperature is below approximately -10°C. (Please contact your dealer if you are not sure if your vehicle is eligible).
In the following situations, the Remote Climate will not start the engine:
- If the climate is started within approximately 15 seconds after the vehicle is turned off, the engine will not start.
Additionally, the Remote Climate will not work if any of the following are true:
- Your MyNISSAN subscription has expired or been cancelled
- The Climate is already on.
- A Climate Schedule is set. Turn off all timers, drive at 8 km/h (or 5 mph) or faster, and then try remote operation again.
- You have used Remote Climate two times already. After two consecutive Climate operations, you must manually start the engine and drive over 8 km/h (or 5 mph) a short distance to reset the counter.
- Your PIN is locked. If you entered an incorrect PIN three times on any screen in the MyNISSAN Navara Mobile App, remote operations will be locked for 30 minutes. You can wait 30 minutes or reset your PIN in the mobile app.