The remote horn and remote lights feature require a set of preconditions to be met.
To function properly, ensure that the alarm is not actively sounding, the engine is off, the doors are locked, and the vehicle is in a good connectivity area. Please ensure that all of these preconditions are met and try again.
If you are still experiencing issues, please contact the Nissan Assistance Center:
USA: 1-833-717-8374
Canada: 1-833-717-8369